{"id":1516,"date":"2018-03-01T12:39:44","date_gmt":"2018-03-01T17:39:44","guid":{"rendered":"https:\/\/amomoxtli.com\/hotel-policies-deposits-and-cancellation\/"},"modified":"2026-03-17T08:22:24","modified_gmt":"2026-03-17T14:22:24","slug":"hotel-policies-deposits-and-cancellation","status":"publish","type":"page","link":"https:\/\/amomoxtli.com\/en\/hotel-policies-deposits-and-cancellation\/","title":{"rendered":"Hotel policies, deposits and cancellation"},"content":{"rendered":"
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Hotel policies, deposits and cancellation<\/h1>\n[\/vc_column_text][vc_row_inner transparent=”transparent”][vc_column_inner][vc_column_text]Children:<\/strong> we welcome guests over 13 years of age<\/p>\n

Pets:<\/strong> we do not receive pets<\/p>\n

Check in:<\/strong> 3 pm<\/p>\n

Check out:<\/strong> Noon, 12 pm<\/p>\n

Currency:<\/strong> Prices in Mexican pesos.<\/p>\n

Taxes:<\/strong> the final price when making your reservation includes taxes and service fee; our Reservations system will display the rent amount, taxes and other charges for the client to identify them.<\/p>\n

Maximum occupancy:<\/strong> Standard, Luxury and Premium, 2 adults. In the Cottage, 6 adults. An extra persona is accepted in Premium and Cottage rooms, a fee applies.<\/p>\n

Room Deposit:<\/strong> All reservations need to be fully paid for when confirming<\/p>\n

Payment upon arriving:<\/strong> We require you pay for your full stay upon arriving<\/p>\n

Cancellation policy:<\/strong> Charges apply for your total stay according to the policies stated in your tariff<\/p>\n

No Show:<\/strong> The total charge of your stay applies<\/p>\n

Early leaving:<\/strong> The total charge of unutilized nights applies<\/p>\n

Payment methods:<\/strong> American Express, Visa, MasterCard, Cash. US Currency up to 300 USD<\/p>\n

Breakfast included:<\/strong> Many of our tariffs include breakfast. It applies only to the Restaurant and in the hours indicated<\/p>\n

Extra beds:<\/strong> Only for Premium of Cottage Rooms, per request and subject to availability<\/p>\n

Internet:<\/strong> We offer Wi-Fi in all our rooms, the Main House, the pool and Mesa de Origen Restaurant. We have dedicated internet access<\/p>\n

Speakers and music:<\/strong> Premium and Cottage rooms offer a bluettoth speaker to use only in the room. We respect silence and natural sounds in our gardens and pool. You may ask our Concierge for earphones, which we sell in case you wish to listen to music from your devise, while at our public spaces<\/p>\n

Robes, linens, pillows and amenities:<\/strong> Our top quality products are for sale through our Concierge.<\/p>\n

Pool:<\/strong> is open from 9 am to 6 pom. It is heated to 28\u00baC during this time. Our whirlpool baths are 34\u00baC<\/p>\n

Smoking:<\/strong> The hotel and all its areas are 100% smoke-free. The full policy regarding this matter can be found in the service directory located in the guest\u2019s assigned room.<\/p>\n

Aditional information<\/strong><\/p>\n

Mesa de Origen<\/strong><\/a> restaurant is open:<\/p>\n