Children: we welcome guests over 13 years of age
Pets: we do not receive pets
Check in: 3 pm
Check out: Noon, 12 pm
All our prices are in Mexican pesos, no taxes, tips or service fees included
Taxes: Taxes are added to our tariff, 16% VAT and 3.75% Hotel tax. In the case of government modifications, they will affect your total charge.
Service: We add a 10% Service fee to be distributed among all hotel staff. Tips on food and Spa services are additional.
Maximum occupancy: Standard, Luxury and Premium, 2 adults. In the Cottage, 6 adults. An extra persona is accepted in Premium and Cottage rooms, a fee applies.
Room Deposit: All reservations need to be fully paid for when confirming
Payment upon arriving: We require you pay for your full stay upon arriving
Cancellation policy: Charges apply for your total stay according to the policies stated in your tariff
No Show: The total charge of your stay applies
Early leaving: The total charge of unutilized nights applies
Payment methods: American Express, Visa, MasterCard, Cash. US Currency up to 300 USD
Breakfast included: Many of our tariffs include breakfast. It applies only to the Restaurant and in the hours indicated
Extra beds: Only for Premium of Cottage Rooms, per request and subject to availability
Internet: We offer Wi-Fi in all our rooms, the Main House, the pool and Mesa de Origen Restaurant. We have dedicated internet access
Speakers and music: Premium and Cottage rooms offer a bluettoth speaker to use only in the room. We respect silence and natural sounds in our gardens and pool. You may ask our Concierge for earphones, which we sell in case you wish to listen to music from your devise, while at our public spaces
Robes, linens, pillows and amenities: Our top quality products are for sale through our Concierge.
Pool: is open from 9 am to 6 pom. It is heated to 28ºC during this time. Our whirlpool baths are 34ºC
Smoking: is permitted in a designated area in the pool and on the Premium room’s terraces only. It is not permitted to smoke in any indoor space
Aditional information
Mesa de Origen restaurant is open:
- Breakfast from 8 to 10:30 am
- Luncha 1 to 5 pm
- Dinner 7 to 10:30 pm
Please contact us if you have any request or need assistance.