Operadora Amomoxtli S.A. de C.V. representative of Hotel Amomoxtli, with address at Av. de la Palma No. 5, Col. San Fernando la Herradura, Del. Huixquilucan, DF, C.P. 52787, Mexico, Internet portal www.amomoxtli.com, is responsible for the use and protection of your personal data, and in this regard we inform you the following:
Who is and how to contact our data protection coordinator?
Our data protection coordinator is the person inside Hotel Amomoxtli, who has been Operadora Amomoxtli S.A. de C.V. formally appointed by our CEO to promote and ensure the protection of personal data we have in our possession, as well as to address the rights of the owners. For everything related to the treatment and protection of your personal data, you can contact our data protection coordinator by sending an email to the following address: privacidad@amomoxtli.com
For what purposes will we use your personal data?
The personal data we collect from you, we will use for the following purposes that are necessary to provide our services:
- Complete reservations or requests for information,
- Buy products or services,
- Register in partner programs,
- Send job applications,
- Respond to communications we send (for example, surveys, promotional offers or reservation confirmations),
- Meet your personal preferences,
- Complete requests for services or recommendations that we offer
- Work with third parties, including collecting information for public use of social event websites, help us to better understand their interests and provide a more personalized service,
- Use our applications on your electronic equipment, or
- Facilitate the transmission of messages to an email from a friend, if desired.
In addition, we will use your personal information for the following secondary purposes that are not necessary to provide the requested services, but that allow us to provide better service and promote our services:
- Send information about Hotel Amomoxtli
- Send promotions from our rewards programs.
- Conduct surveys to evaluate your satisfaction and the quality of our services.
- Marketing, advertising, commercial prospecting
In case you do not want your personal data to be processed for the indicated secondary purposes, or any of them, from this moment you can tell us by sending an email to privacidad@amomoxtli.com
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services you request or contract with us, and you have five working days to let us know, without prejudice to later decide to exercise your right of revocation or opposition.
What personal information do we collect and use about you?
The type of personal information we collect may include your name, your personal and professional address, as well as email addresses, telephone and fax numbers, credit card information, date of birth, sex and information related to your lifestyle, such as room preferences, recreational activities, children’s names and ages, and any other necessary information that is useful to meet special requests (eg, health data, which is considered sensitive personal data).
Hotel Amomoxtli may also collect information that is not considered personally identifiable, such as your use of our websites, your communication preferences, travel habits, integrated data related to your accommodations and responses to promotional offers and surveys.
Please note that, to better protect your information, you should not include information related to your credit card in your electronic communication unless we specifically request it to complete the processing of a reservation or a transaction on our brand websites or in our customer service centers.
With whom do we share your personal information and for what purposes?
We inform you of your personal data may be transferred within the country with the following natural or legal persons, without being legally required to give us your consent:
- When we have your consent.
- In those situations in which it is necessary to transfer your personal data in order to offer you the products or services you want (for example, a vacation package).
- When the companies or service providers that carry out commercial activities in favor of Hotel Amomoxtli (eg credit card processing, customer service, market study, administration or base administration services of data) require this information.
- In the event that Hotel Amomoxtli is merged or acquired by another company.
- To comply with the requirements and legal or regulatory obligations established in the applicable legislation or as a consequence of an order or judicial summons.
- In cases of emergencies such as saving a person’s life, preserving the health or property of a person.
If Amomoxtli Hotel shares the information in the terms indicated above, we will try to limit the scope of the data provided to what is necessary to carry out the specific function. Unless a judicial process excludes it, we will ask the third parties to protect their information and comply with the laws and regulations of protection of personal data applicable.
If you do not express your refusal to make these transfers, which can be done by sending an email to our data protection coordinator, we will understand that you have given us your consent.
How can you access, rectify or cancel your personal data, or oppose to your use
You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition) in the terms permitted by the applicable regulations.
These rights are known as ARCO rights. For the exercise of any of the ARCO rights, you may submit the respective request through an email addressed to our data protection coordinator, who will inform you about the procedure and requirements for the exercise of those rights, and will answer any questions or comment you have about it. Likewise, you can exercise your ARCO rights by requesting and completing the corresponding form in the reception of Hotel Amomoxtli, which is called “Request for ARCO Rights”.
Subsequently, our data protection coordinator will follow up on your request in compliance with the applicable regulations. You can revoke the consent that you have given us. However, it is important that you keep in mind that your request will not be applicable in all cases or we will be able to conclude the use immediately, since it is possible that due to some legal obligation we need to continue treating your personal data. You must consider that for certain purposes, the revocation of your consent will imply that we can not continue to provide the service you requested, or the conclusion of your relationship with us. To revoke your consent you must submit your request through an email to our data protection coordinator, who will inform you about the procedure and requirements for the exercise of this right, and will answer any questions or comments you may have about it.
To revoke your consent you must submit your request through an email to our data protection coordinator, who will inform you about the procedure and requirements for the exercise of this right, and will answer any questions or comments you may have about it. Likewise, you can exercise your right of revocation by requesting and completing the corresponding form in the reception of Hotel Amomoxtli, which is called “Request for ARCO Rights”. Subsequently, our data protection coordinator will follow up on your request in compliance with the applicable regulations.
How can you limit the use or disclosure of your personal information?
In addition to the procedure contemplated in the previous section, you can limit the use or disclosure of your personal data in the following ways:
- Enroll in the Public Registry to Avoid Publicity of the Federal Attorney’s Office For more information regarding this option, you can contact directly with PROFECO or access the following link: http://rpc.profeco.gob.mx.
- Send an email to our data protection coordinator in which you request your registration in the “Advertising Exclusion List of Hotel Amomoxtli”, in order to not receive promotional information about our products and services.
What is the authority in charge of ensuring the protection of personal data?
The Federal Institute for Access to Information and Data Protection (IFAI), is the authority that is in charge of monitoring due compliance with the legal provisions on the protection of personal data. For more information, you can consult the following website: www.ifai.gob.mx.
Online technologies
Hotel Amomoxtli and its business partners may use cookies, Web beacons to obtain information about you while you visit our websites. A “cookie” is a small text file that we send to your browser from a web server and that it is stored on your computer’s hard drive. The Hotel Amomoxtli cookies assign a unique identifier to the equipment that, in turn, becomes your identification card each time you visit a Hotel Amomoxtli website.
The cookies were designed to save you time as they help us provide you with a personalized service without having to remind us of your preferences every time you visit our web pages. Hotel Amomoxtli cookies are not designed to damage your files or to read the information you store on your computer’s hard drive.
Cookies can also help us provide personalized online service in the following ways:
- Remember your name of user and password for future visits facilitating and making the log on faster.
- They ensure that you have the appropriate frameworks and content.
- They ensure that they receive all the information requested.
- They help offer communications that are relevant and related to their interests and their location.
Hotel Amomoxtli cookies are limited to our websites only and are not designed to follow you while browsing the Internet once that you have left the websites that belong to Hotel Amomoxtli.
We track the use of our websites in order to meet your needs in the best way and help you find information more easily in the future. Please consider that, in addition to the “cookies” of Hotel Amomoxtli, it is possible that there are third parties that place cookies on your computer’s hard drive. Hotel Amomoxtli is not responsible for the presence or absence of “cookies” of third parties or functions or the practices technologies that these third parties may use in relation to their cookies. If you prefer not to enjoy the benefits offered by “cookies”, you can configure your Internet browser to handle these cookies in different ways. Depending on the type of browser you use, you can configure your browser to: (i) ask you to accept or reject cookies individually or (ii) avoid accepting any type of cookie.
You should consult the provider or manufacturer of your Internet browser if you want specific details about security related to cookies. However, you should also consider that rejecting cookies could hinder the performance of certain operations on our websites and our ability to recognize your browser from one visit to the other.
Links to other websites
In order to anticipate your needs, Hotel Amomoxtli offers links to other websites for your benefit and information. Hotel Amomoxtli is not responsible for the content that is provided or included in any independent website, including, without limitation, any advertising claim or commercial practices. While Hotel Amomoxtli will protect the information found on the websites it owns and operates, we can not control or assume any responsibility for the privacy policies of third-party websites, including websites that are owned or controlled by franchisees. independent and other owners of hotels, resorts, timeshare or residential properties that may use the name of a Hotel Amomoxtli brand or of websites that are not controlled or authorized by Hotel Amomoxtli. Third party websites accessed through links on our websites have privacy practices and data collection practices, as well as different security measures. We assume no responsibility for the practices, policies and security measures implemented by third parties on their websites. We urge you to contact them and ask them about their privacy practices, policies and security measures before disclosing any type of INFORMATION.
We recommend that you analyze the privacy policies and statements pertaining to the linked websites to understand how these sites collect, manipulate and store the information.
How can you know the changes in this privacy notice?
This privacy notice may change. Changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons.
We promise to keep you informed of the changes that may occur to this privacy notice, through our Internet portal, which we request you to visit frequently to know the changes that the privacy notice may have suffered. The procedure through which notifications will be carried out about changes or updates to this privacy notice is as follows:
The current version of the privacy notice will be published in our Internet portal, with the date of the most recent update, being able to consult this updated version by accessing the following link www.amomoxtli.com/privacidad
