Operadora Amomoxtli SAPI de CV, representative of HOTEL AMOMOXTLI with address at Prolongación Matamoros 115 Valle de Atongo, 62520 Tepoztlan Morelos, www.amomoxtli.com, is responsible for the use and protection of your data, and in this regard we inform you of the following: info@amomoxtli.com
Who is and how to contact our data protection coordinator?
Our data protection coordinator is the person within Hotel Amomoxtli whom our general director has formally appointed to promote and ensure the protection of the personal data that we have in our possession, as well as to address the rights of the owners. For everything related to the treatment and protection of your data, you can contact our data protection coordinator by sending an email to the following address: info@amomoxtli.com
For what purposes will we use your data?
We will use the personal data that we collect from you for the following purposes that are necessary to provide you with our services:
- Complete reservations or requests for information,
- Buy products or services,
- Register for partner programs,
- Submit job applications,
- Respond to communications we send you (for example, surveys, promotional offers, or reservation confirmations),
- Satisfy your personal preferences,
- Complete requests for services or recommendations that we offer you work with third parties, including collecting public usage information from social event websites, help us better understand your interests and provide a more personalized service,
- Use our applications on your electronic devices or
- Make it more accessible to transmit messages to a friend’s email if you wish.
Additionally, we will use your personal information for the following secondary purposes that are not necessary to provide you with the requested services but that allow us to serve you better and promote our services:
- Send you information about Hotel Amomoxtli
- Send you promotions from our rewards programs.
- Conduct surveys to evaluate your satisfaction and the quality of our services.
- Marketing, advertising, commercial prospecting
If you do not want your data to be processed for the secondary purposes indicated, or any of them, from this moment, you can inform us of the above by sending an email to info@amomoxtli.com
The refusal to use your data for these purposes cannot be a reason for us to deny you the services you request or contract with us, and you have five business days to let us know, without prejudice to whether you subsequently decide to exercise your right. of revocation or opposition.
What personal data do we collect and use about you?
The type of personal information we collect may include your name, personal and professional address as well as email addresses, telephone and fax numbers, credit card information, date of birth, gender, and information related to your lifestyle, such as room preferences, recreational activities, names and ages of children and any other necessary information that is useful to fulfill special requests (e.g., health data, which is considered sensitive personal data).
HOTEL AMOMOXTLI may also collect information that is not considered personally identifiable, such as your use of our websites, your communication preferences, travel habits, aggregated data related to your accommodations, and responses to promotional offers and surveys.
Please note that to protect your information better, you should only include credit card information in your electronic communication if we specifically request it to complete the processing of a reservation or transaction on our brand websites or in our customer service centers.
Who do we share your personal information with, and for what purposes?
We inform you that your data may be transferred within the country with the following natural or legal persons without you being legally required to grant us your consent:
When we have your consent.
In situations where it is necessary to transfer your data to offer you the products or services you want (for example, a vacation package).
When this information is required by companies or service providers that conduct business on behalf of HOTEL AMOMOXTLI (e.g., credit card processing, customer service, market research administration, or database administration services). If HOTEL AMOMOXTLI merges or is acquired by another company.
To comply with legal or regulatory requirements and obligations established in applicable legislation or as a result of a court order or subpoena.
In emergencies, such as saving the life or preserving the health or property of a person.
If HOTEL AMOMOXTLI shares information in the terms indicated above, we will limit the scope of the data provided to what is necessary to carry out the specific function. Unless excluded by legal proceedings, we will require third parties to protect your information and comply with applicable personal data protection laws and regulations.
If you do not express your refusal to make these transfers, which you can do by emailing our data protection coordinator, we will understand that you have given us your consent.
How can you access, rectify, cancel your data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your data for specific purposes (Opposition) in the terms permitted by the applicable regulations. These rights are known as PRIVATE DATA INFORMATION rights.
To exercise any of the PRIVATE DATA INFORMATION rights, you may submit the respective request through an email addressed to our data protection coordinator, who will inform you about the procedure and requirements for the exercise of these rights and answer any questions or comments you may have. Likewise, you can exercise your PRIVATE DATA INFORMATION rights by requesting and requesting the corresponding form at the reception of HOTEL AMOMOXTLI which is called “Request for DATA PRIVACY Rights.” Subsequently, our data protection coordinator will follow up on your request in compliance with applicable regulations.
You can revoke the consent that you have given us. However, you must keep in mind that not in all cases will your request be appropriate, or we will be able to terminate the use immediately since it is possible that due to some legal obligation, we will need to continue processing your data. For specific purposes, the revocation of your consent will mean that we cannot continue providing you with the service you requested from us or the conclusion of your relationship with us.
To revoke your consent, you must submit your request by email to our data protection coordinator, who will inform you about the procedure and requirements for exercising this right and will address any questions or comments you may have in this regard. Likewise, you can exercise your right of revocation by requesting the corresponding form at the reception of HOTEL AMOMOXTLI called “Request for DATA PRIVACY Rights.” Subsequently, our data protection coordinator will follow up on your request in compliance with applicable regulations.
How can you limit the use or disclosure of your personal information?
In addition to the procedure contemplated in the immediately preceding section, you can limit the use or disclosure of your data in the following ways:
Register in the Public Registry to Avoid Advertising of the Federal Consumer Protection Agency. For more information regarding this option, contact PROFECO directly or visit the link: http://rpc.profeco.gob.mx.
Send an email to our data protection coordinator requesting your registration on the “HOTEL AMOMOXTLI Advertising Exclusion List” to avoid receiving promotional information about our products and services.
What is the authority in charge of ensuring the protection of personal data?
The Federal Institute of Access to Information and Data Protection (IFAI) is the authority in charge of monitoring due observance of legal provisions regarding personal data protection. For more information, you can consult the following Internet page: www.ifai.gob.mx.
Online technologies
HOTEL AMOMOXTLI and its business partners may use cookies and web beacons to obtain information about you while you visit our websites. A “cookie” is a small text file we send to your browser from a web server stored on your computer’s hard drive. HOTEL AMOMOXTLI cookies assign a unique identifier to your computer, which becomes your identification card each time you visit a HOTEL AMOMOXTLI website.
Cookies were designed to save you time by helping us provide a personalized service without reminding us of your preferences each time you visit our web pages. HOTEL AMOMOXTLI cookies are not designed to damage your files or read the information you store on your computer’s hard drive. Cookies can also help us provide you with a personalized online service in the following ways:
- They remember your username and password for future visits, making login more accessible and faster
- They ensure that you have the right frameworks and content.
- They ensure that you receive all the information requested.
- They help them provide you with communications that are relevant and related to your interests and location.
HOTEL AMOMOXTLI cookies are limited to our websites only and are not designed to track you as you browse the Internet once you have left HOTEL AMOMOXTLI -owned websites. We track the use of our websites so that we can best meet your needs and help you find information more easily in the future. Please note that in addition to HOTEL AMOMOXTLI “cookies,” third parties may place cookies on your computer’s hard drive. HOTEL AMOMOXTLI is not responsible for the presence or absence of third-party “cookies,” or for the technological functions or practices these third parties may use concerning their cookies.
If you prefer not to enjoy the benefits of “cookies,” you can configure your Internet browser to treat these cookies differently. Depending on your browser type, you may configure your browser to (i) ask you to accept or reject cookies individually or (ii) prevent the acceptance of any type of cookies. You should consult the provider or manufacturer of your Internet browser for specific details on cookie security. However, you should also consider that rejecting cookies could hinder certain website operations and our ability to recognize your browser from one visit to the next.
Links to other websites
To anticipate your needs, HOTEL AMOMOXTLI offers links to other websites for your benefit and information. HOTEL AMOMOXTLI is not responsible for the content provided or included on any independent website, including, without limitation, any advertising claims or commercial practices. While HOTEL AMOMOXTLI will protect information on websites it owns and operates, we cannot control and assume no responsibility for the privacy policies of third-party websites, including websites owned or controlled by franchisees, independents, and other owners of hotels, resorts, timeshares, or residential properties who may use the name of a HOTEL AMOMOXTLI brand or websites that are not controlled or authorized by HOTEL AMOMOXTLI. Third-party websites accessible through links on our websites have different privacy and data collection practices and security measures. We assume no responsibility for the practices, policies, and security measures implemented by third parties on their websites. We encourage you to contact them and ask about their privacy practices, policies, and security measures before disclosing any INFORMATION. We recommend you review the privacy policies and statements applicable to linked websites to understand how these sites collect, manipulate, and store information.
How can you find out about changes to this privacy notice?
This privacy notice may be modified, changed, or updated due to new legal requirements, our own needs for the products or services we offer, our privacy practices, Changes in our business model, or other causes.
We are committed to keeping you informed about any changes this privacy notice may undergo through our Internet portal, which we ask you to visit frequently to learn about any changes the privacy notice may have undergone.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: The current version of the privacy notice will be published on our Internet portal, with the date of the most recent update, and you can Consult this updated version by accessing the following link www.amomoxtli.com/privacidad
